We recognise our customers and communities as the key stakeholders. Customers are the key business enablers whereas the communities provide us the social recognition to operate amongst them. Comprehensively these two-stakeholder group impact our operations with the greatest possibility. In cognisance of this reality, we have delved deeper into our business and penetrated beyond-lending opportunities to add value to the customers and communities’ lives. Within our organisational realm, we strive to bridge the credit gap among the ‘missing middle’ customer segment, while our beyond-lending activities are focussed towards supporting livestock borrowers, free cattle diagnosis, and also, we are on the verge of financing bio-gas digesters.
We analyse customers’ businesses and cash flows to tailor financing solutions based on their income capacity. Employing end-to-end digital operations ensures transparency and efficient credit delivery. Our on-ground and digital presence provides valuable insights for better underwriting and collection, enabling rapid scalability. Leveraging technology, we have developed assessment models for customers with minimal documentation, alongside impactful initiatives like free vet consultancy and agroforestry drives which assists in elevating their income.
Expanding our branch network, especially in rural India, complements our digital outreach efforts, ensuring broader accessibility to our services. Moneyboxx Finance’s goal with this expansion is to satisfy the expanding and unmet credit demands of the state’s micro and small enterprises.
Conducting comprehensive studies of our customers’ enterprises, we tailor credit evaluation tools to create bespoke products, meeting specific business needs and evolving market dynamics.
Addressing the networking gap faced by female entrepreneurs, we advocate for innovative credit evaluation methods, product adaptations, and policy reforms, leveraging technology to enhance access to credit for women in Tier 2 and Tier 3 cities. Currently, our 59% borrowers are women, and our focus is to boost the figure while strengthening each of them through financial inclusion.
Recognition for a three-year longitudinal impact study by the Michael & Susan Dell Foundation underscores our commitment to serving nano enterprises. Previous studies, like the one conducted by LEAD Krea University and MSDF, enhance our understanding of local markets, strengthening our segmentation strategies and service offerings. Moneyboxx Finance’s two customers’ success stories have been featured in the baseline report published by MSDF.
Targeting micro-enterprises in rural India directly, leveraging referrals from existing customers
Focussing on individuals outside the formal financial system, transitioning from group to individual borrowing
Assessing applicants based on repayment ability and business cash flow stability, considering history, referrals, and intent
Providing business loans based on enterprise need and eligibility, ranging from ₹ 1 to ₹ 10 lakh, secured and unsecured
Continuously monitoring trades and updating credit assessment tools, promptly addressing early warning signs through regular appraisal
(C-SAT) Customer satisfaction survey/(NPS) Net promoter score
Spent on social/ impact initiatives
New customers onboarded
Repeat customers
New-to-credit customers
Throughout our business timeline, we have focussed on generating a positive impact on our customers’ lives, whether by providing easy access to capital or inspiring their entrepreneurial dreams. Our financial inclusion efforts go from just lending, to lending a helping hand to realise lifelong aspirations. We aim to enable our customers to earn a respectful livelihood and contribute to social development. Here are some of their inspiring stories.
Thanks to Moneyboxx Finance, my small shop in Dhabadeh has flourished. With their ₹ 1 lakh credit support, I boosted my inventory and enhanced the shop sales by ₹ 25,000 to 30,000. I am truly grateful to their timely support for which I grew my business and support my family better.”
Moneyboxx Finance’s cattle pregnancy testing service has been a game-changer for me. I had called Moneyboxx Vet during my buffalo’s pregnancy. Their vet confirmed the pregnancy and helped me to start with right feeding and care. This service has ensured my buffalo’s health and saved me from potential economic loss. I am thankful to their support and guidance.”
The financial inclusion of Moneyboxx Finance has helped me to grow my daily business when I was making my living selling small quantities of jaggery. Post taking the credit, I have started working with wholesalers and give my earnings the necessary boost. With my increased income support, I have opened a saree store which my wife manages. She is proud to contribute alongside me, and together we have transformed our family’s future.”
Starting with just a dream in 2016, I travelled from village to village to sell clothes and eventually opened a small shop. Thanks to Moneyboxx Finance for their ₹ 2 lakh loan support and easy repayments, my business grew rapidly. Now, with the backing of my sustained income, I am planning to open more shops. Thank you Moneyboxx Finance for helping me and truly transform my entrepreneurial journey.”
Beyond-lending Impact Initiatives
In addition to directly offering loans for income generation opportunities to underserved micro-entrepreneurs, Moneyboxx Finance offers job opportunities to local talent, contributing to the inclusive growth of the local economy. Moneyboxx Finance is committed to promoting gender equality and women’s economic empowerment. We recognise the immense potential of women entrepreneurs in driving economic development. Therefore, a significant portion of our financing is allocated to women-led businesses or enterprises that prioritise gender equality in their operations. Moreover, as part of its impact initiatives, the Company is taking multiple initiatives to create a positive impact on its relevant stakeholders.
Hiring of full-time Vets in Branches
Moneyboxx Finance currently has 30 full-time Vets or Impact Officers in its branches who guide livestock borrowers on overall cattle health management and milk yield improvement, vaccination, feedstock, cattle health and treatment of common diseases, cattle breed improvement through artificial insemination, and creating awareness about various government schemes on availability of semen, cattle insurance, and vaccination.
With the help of its Impact Officers, the Company is helping livestock borrowers in improving milk yield, earn higher income and better cattle health management, and thus, ensuring sustainable development. So far, veterinary doctors have diagnosed 3,40,000+ cattle and provided 36,000+ free doorstep veterinary consultations.
Livestock awareness camps
Apart from helping its borrowers, the Company has organised 53 Livestock Awareness Camps at the village level under which veterinary doctors guide a wider community of farmers on vaccination, feedstock, cattle health and treatment of common diseases, cattle breed improvement through artificial insemination, and creating awareness about various government schemes on the availability of semen, cattle insurance, and vaccination. Leaflets were also distributed to customers about guidance on vaccination schedules and ration balancing as per the availability of feedstock variety with farmers.
Agro-forestry Initiative through CSR partnerships
Under this initiative, Moneyboxx Finance along with its execution partner and CSR partners, provides free distribution and upkeep of about 50 fruit-bearing trees per acre of land to its livestock borrower with agricultural land. This has the potential to bring a significant improvement in farmers’ income as income from fruit-bearing trees over the long term is substantially higher than income from grains and vegetables.
Eligible farmers can avail trees worth ₹ 25,000 without any cost and its upkeep being borne by CSR partners. Moneyboxx Finance has planted more than 12,000 fruit-bearing trees up till Mar’24.
The Agro-forestry initiative has long-term positive outcomes: (a) boosting income of farmer and stability of income as trees are less impacted by erratic rains/monsoon (b) improving quality of soil and preventing soil erosion (c) improving air quality (d) Less use of fertilisers and pesticides as trees improve soil quality.
We are committed to fuelling sustainable futures with bio-gas digesters. We will initiate credit funding for the installation of these digesters for our livestock borrowers, enabling the production of cooking gas and organic slurry, serving as natural fertilisers at no extra cost. Our goal is to champion renewable energy while enhancing soil health and agricultural sustainability through the use of organic manure.
Invested in beyond-lending impact initiatives
Direct beneficiaries from impact initiatives
Cattle health screened
Free doorstep VET consultations
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